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Training and Development
Example of Sound Theory
Citation and Abstract:
Herling, R. W. (2000). Operational definitions of expertise and competence. Advances in Developing Human Resources, 6(4), 8-21.
The concept of human expertise lies at the core of human resource development. The success of an HRD initiated and managed intervention, regardless of the philosophy in which it may be based - learning or performance - is achieved through the development of an organization's human resources. The development of human resources requires an ability to quantify human expertise. While the actual measurement of expertise has never been fully defined, a basic understanding of the characteristics of expertise makes it possible to formulate an operational definition of human expertise applicable to the field of HRD.
Example of Sound Practice
Citation and Abstract:
Martelli, J. (1998). Training for new technology: Midwest steel company. In W. Rothwell (Ed.). Linking HRD Programs with Organizational Strategy (pp. 85-96). Alexandria, VA: ASTD.
Plant modernization and technology implementation are engineering strategies corporations use for productivity and quality improvement. What happens when other functional strategies, such as human resources strategy, are not part of a corporations grand strategy? This quasi-experimental case study in a Forture 500 company shows the effect of failing to integrate requisite functional strategies into an overall grand strategy. The study examines the training and human resource implications in planning and installing new technology in a facility. This case study presents knowledge, performance and financial data the researchers measured.